A system for interacting with a portable device is provided. The system is configured to process both personal and premises events, and includes at least one processor configured to generate device data for determining the location of the portable device and process sensor data in response to an event. The processor is further configured to generate situational data for the processed event. The situational data is based on the sensor data and the device data. The situational data includes information indicative of whether the event is an alarm event and if the event is the alarm event, whether the alarm event is one of a personal event and premises event. The processor is further configured to provide at least a portion of the situational data to the remote service site if the event is the alarm event and determine that confirmation has been received.