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Automating testing path responses to external systems within a voice response system

Invented by: Thomas E. Creamer
Boca Raton, FL

Brent L. Davis
Deerfield Beach, FL

Peeyush Jaiswal
Boca Raton, FL

Victor S. Moore
Boynton Beach, FL

Originally Assigned to: International Business Machines Corporation
Armonk, NY
[Now assigned to . . .]

Issued:2007-12-11
Filed:2003-12-15
Application No:10736315
Examined by:Nguyen; Duc M.

A method of testing path a voice response system can include establishing a voice link between a test system and a voice response system and playing voice prompts to the test system over the voice link. The method also can include sending execution information to the test system over the voice link.

[pdf] U.S. Pat. No. 7,308,079

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