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BOCA PATENTS BY
Boca Assignees
Boca Inventors
Fields
Time Lines

Automatic call completion in a directory assistance system

Invented by: Thomas E. Creamer
Boca Raton, FL

Peeyush Jaiswal
Boca Raton, FL

Victor S. Moore
Boynton Beach, FL

Originally Assigned to: International Business Machines Corporation
Armonk, NY
[Now assigned to . . .]

Issued:2010-09-07
Filed:2004-05-25
Application No:10852909
Examined by:Deane; William J

A method, system and apparatus for automatic call completion in a directory assistance system in concert with the public switched telephone network (PSTN). In accordance with the present invention, a method for automatic call completion in a directory assistance system can include receiving and processing a directory assistance request from a calling party over the PSTN. An address for the calling party can be retrieved from the PSTN and an address for a telephone number produced by the directory assistance request can be second retrieved from within the directory assistance system. Prospective telephone charges can be computed based upon the retrieved addresses and the calling party can be prompted with the computed prospective charges. Finally, a call can be automatically completed between the calling party and the telephone number.

[pdf] U.S. Pat. No. 7,792,267

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