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Partially filling mixed-initiative forms from utterances having sub-threshold confidence scores based upon word-level confidence data

Invented by: Soonthorn Ativanichayaphong
Boca Raton, FL

Gerald M. McCobb
Delray Beach, FL

Paritosh D. Patel
Parkland, FL

Marc White
Boca Raton, FL

Originally Assigned to: Nuance Communications, Inc.
Burlington, MA
[Now assigned to . . .]

Issued:2011-01-11
Filed:2007-03-28
Application No:11692741
Examined by:McFadden; Susan

The present disclosure relates to prompting for a spoken response that provides input for multiple elements. A single spoken utterance including content for multiple elements can be received, where each element is mapped to a data field. The spoken utterance can be speech-to-text converted to derive values for each of the multiple elements. An utterance level confidence score can be determined, which can fall below an associated certainty threshold. Element-level confidence scores for each of the derived elements can then be ascertained. A first set of the multiple elements can have element-level confidence scores above an associated certainty threshold and a second set can have scores below. Values can be stored in data fields mapped to the first set. A prompt for input for the second set can be played.

[pdf] U.S. Pat. No. 7,870,000

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