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Switching between modalities in a speech application environment extended for interactive text exchanges

Invented by: William V. Da Palma
Coconut Creek, FL

Baiju D. Mandalia
Boca Raton, FL

Victor S. Moore
Lake City, FL

Wendi L. Nusbickel
Boca Raton, FL

Originally Assigned to: International Business Machines Corporation

[Now assigned to . . .]

Issued:2011-04-05
Filed:2006-12-19
Application No:11613040
Examined by:Wang; Liangche A

The present solution includes a method for dynamically switching modalities in a dialogue session involving a voice server. In the method, a dialogue session can be established between a user and a speech application. During the dialogue session, the user can interact using an original modality, which is either a speech modality, a text exchange modality, or a multi mode modality that includes a text exchange modality. The speech application can interact using a speech modality. A modality switch trigger can be detected that changes the original modality to a different modality. The modality transition to the second modality can be transparent to the speech application. The speech application can be a standard VoiceXML based speech application that lacks an inherent text exchange capability.

[pdf] U.S. Pat. No. 7,921,214

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