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Dynamically generating a vocal help prompt in a multimodal application

Invented by: Soonthorn Ativanichayaphong
Boca Raton, FL

Charles W. Cross, Jr.
Wellington, FL

David Jaramillo
Lake Worth, FL

Yan Li
Boynton Beach, FL

Originally Assigned to: Nuance Communications, Inc.
Burlington, MA International Business Machines Corporation
[Now assigned to . . .]

Issued:2011-12-27
Filed:2006-09-12
Application No:11530930
Examined by:Yen; Eric

Dynamically generating a vocal help prompt in a multimodal application that include detecting a help-triggering event for an input element of a VoiceXML dialog, where the detecting is implemented with a multimodal application operating on a multimodal device supporting multiple modes of interaction including a voice mode and one or more non-voice modes, the multimodal application is operatively coupled to a VoiceXML interpreter, and the multimodal application has no static help text. Dynamically generating a vocal help prompt in a multimodal application according to embodiments of the present invention typically also includes retrieving, by the VoiceXML interpreter from a source of help text, help text for an element of a speech recognition grammar, forming by the VoiceXML interpreter the help text into a vocal help prompt, and presenting by the multimodal application the vocal help prompt through a computer user interface to a user.

[pdf] U.S. Pat. No. 8,086,463

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