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Tuning reusable software components in a speech application

Invented by: Girish Dhanakshirur
Delray Beach, FL

Baiju D. Mandalia
Boca Raton, FL

Aimee Silva
Miramar, FL Applicant: Name City State Country Dhanakshirur

Originally Assigned to: Nuance Communications, Inc.
Burlington, MA
[Now assigned to . . .]

Issued:2013-02-26
Filed:2006-09-22
Application No:11534320
Examined by:Yen; Eric

A method of tuning reusable dialog components within a speech application can include detecting speech recognition events generated from a plurality of recognitions performed for a field of a reusable dialog component. The speech recognition events can be generated over a plurality of interactive voice response sessions. The method also can include automatically computing a suggested value for a tuning parameter corresponding to the field of the reusable dialog component according, at least in part, to the speech recognition events.

[pdf] U.S. Pat. No. 8,386,248

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