Telephonic communications
6,983,142 Method for reverse path mapping in a wireless network using Xtel and ericsson telecommunications equipment 2006-01-03 6,987,968 Method for reverse path mapping in a wireless network using Xtel and Lucent telecommunications equipment 2006-01-17 7,013,001 Method of billing a communication session conducted over a computer network 2006-03-14 7,013,393 Universal intelligent card for secure access to system functions 2006-03-14 7,046,777 IVR customer address acquisition method 2006-05-16 7,046,778 Telecommunications portal capable of interpreting messages from an external device 2006-05-16 7,050,457 Method of communication between communications networks 2006-05-23 7,050,557 E-mail with voice / phone conference feature 2006-05-23 7,054,421 Enabling legacy interactive voice response units to accept multiple forms of input 2006-05-30 7,054,429 Method and system for call notification 2006-05-30 7,068,782 Communications devices with receiver earpieces and methods therefor 2006-06-27 7,072,686 Voice controlled multimedia and communications device 2006-07-04 7,072,957 Remote administration and monitoring of a service component in a service logic execution environment 2006-07-04 7,092,500 Remote telephony receiver 2006-08-15 7,095,747 Method and apparatus for a messaging protocol within a distributed telecommunications architecture 2006-08-22 7,099,442 Telephony and voice interface for voice server system management 2006-08-29 7,099,445 Name-alias based delivery of subscriber services 2006-08-29 7,099,455 Managing variable data through line information database (LIDB) access in a public switched telephone network (PSTN) 2006-08-29 7,099,653 Pre-connection call authentication within a telephony network 2006-08-29 7,103,153 Methods and apparatus for transmitting accurate emergency location identification numbers (ELINs) after an emergency caller disconnects 2006-09-05 7,103,156 Telephony voice server 2006-09-05 7,103,157 Audio quality when streaming audio to non-streaming telephony devices 2006-09-05 7,103,159 Off-hook notifier 2006-09-05 7,116,940 Embedded communication device within a belt 2006-10-03 7,117,241 Method and apparatus for centralized maintenance system within a distributed telecommunications architecture 2006-10-03 7,123,714 Speakerphone having improved outbound audio quality 2006-10-17 7,130,408 Service logic context cache for signaling events 2006-10-31 7,133,512 Conference call aggregation using an interactive voice response system 2006-11-07 7,139,373 Service delivery instruction processing system and method 2006-11-21 7,142,653 System and method for providing caller information across heterogeneous networks 2006-11-28 7,145,996 Subscriber service management 2006-12-05 7,149,208 Method and apparatus for providing caller identification based responses in a computer telephony environment 2006-12-12 7,149,297 Networkwide desk sharing with automatic device relocation 2006-12-12 7,180,985 Interactive voice response (IVR) aggregation master service 2007-02-20 7,184,532 Dynamic ringback services 2007-02-27 7,184,534 Using a telephony application server for call control with a voice server 2007-02-27 7,184,539 Automated call center transcription services 2007-02-27 7,187,762 Conferencing additional callers into an established voice browsing session 2007-03-06 7,194,078 Network redirection control routing 2007-03-20 7,200,218 Method and apparatus for extending PBX features via the public network 2007-04-03 7,209,264 Pre-connection telephony data signal exchanges 2007-04-24 7,212,623 Method for telecommunications service-to-service asynchronous communications using a context cache 2007-05-01 7,215,743 Telephony signals containing an IVR decision tree 2007-05-08 7,215,751 System and method for processing caller information across heterogeneous networks 2007-05-08 7,216,350 Methods and apparatus for call service processing by instantiating an object that executes a compiled representation of a mark-up language description of operations for performing a call feature or service 2007-05-08 7,224,776 Method, system, and apparatus for testing a voice response system 2007-05-29 7,224,783 Subscriber service management 2007-05-29 7,224,784 Subscriber service management 2007-05-29 7,227,935 Bill payment configuration 2007-06-05 7,239,696 Automatic reset for DSL lines 2007-07-03 7,251,319 Method and system for application initiated teleconferencing 2007-07-31 7,257,422 Portable radiotelephone apparatus 2007-08-14 7,260,537 Disambiguating results within a speech based IVR session 2007-08-21 7,266,182 Method and system for implementing a telephony services feature using voice XML 2007-09-04 7,277,528 Call-content determinative selection of interception access points in a soft switch controlled network 2007-10-02 7,308,079 Automating testing path responses to external systems within a voice response system 2007-12-11 7,308,082 Method to enable instant collaboration via use of pervasive messaging 2007-12-11 7,336,774 Vote processing in a public switched telephone network 2008-02-26 7,340,045 Method of billing a communication session conducted over a computer network 2008-03-04 7,376,703 Instant messaging with caller identification 2008-05-20 7,386,107 Telephony service invocation using service descriptors 2008-06-10 7,406,168 Connection manager for integrating legacy telephony environments and IP networks 2008-07-29 7,412,038 Telecommunications voice server leveraging application web-server capabilities 2008-08-12 7,418,084 Systems and methods for third-party call control 2008-08-26 7,421,401 Method of arranging supplemental meeting services 2008-09-02 7,424,432 Establishing call-based audio sockets within a componentized voice server 2008-09-09 7,430,289 Method and system for temporarily provisioning a telephone service feature for a subscriber 2008-09-30 7,450,702 Call screening for fax telephone numbers 2008-11-11 7,450,711 Adjusting music length to expected waiting time while caller is on hold 2008-11-11 7,457,395 Dynamic allocation of voice ports and menu options in an interactive voice recognition system 2008-11-25 7,460,548 Optimally interworking SIP and QSIG call diversion and transfer 2008-12-02 7,463,723 Method to enable instant collaboration via use of pervasive messaging 2008-12-09 7,471,784 Dialed number service routing in a telephone network by reference to a database 2008-12-30 7,474,739 Providing speaker identifying information within embedded digital information 2009-01-06 7,478,127 Service for providing periodic contact to a predetermined list of contacts using multi-party rules 2009-01-13 7,486,783 Bill payment system and method 2009-02-03 7,486,784 Bill payment service 2009-02-03 7,487,090 Service for providing speaker voice metrics 2009-02-03 7,492,887 Network group pickup 2009-02-17 7,508,929 Apparatus and method of simulating telephone "in use" signals in a line in a telephone ring system 2009-03-24 7,512,218 Method and apparatus for negotiated message delivery 2009-03-31 7,515,907 Systems and methods for location identification of endpoints 2009-04-07 7,522,718 Telephony service invocation using service descriptors 2009-04-21 7,529,540 Method and system for invoking push-to-service offerings 2009-05-05 7,542,560 Guest services management service 2009-06-02 7,552,225 Enhanced media resource protocol messages 2009-06-23 7,570,163 Methods and apparatus for managing TLS connections in a large soft switch 2009-08-04 7,593,714 Communication services payment method and system 2009-09-22 7,636,326 Private communications network including connected publicXYZDDD communications devices and method of operation thereof 2009-12-22 7,647,382 Instant messaging with caller identification 2010-01-12 7,660,733 Method of arranging supplemental meeting services 2010-02-09 7,684,556 Conversational biometric coupled with speech recognition in passive mode during call hold to affect call routing 2010-03-23 7,697,666 Pre-caching mechanism for optimized business data retrieval for CTI sub-systems 2010-04-13 7,706,521 Standards based agent desktop for use with an open contact center solution 2010-04-27 7,751,535 Voice browser implemented as a distributable component 2010-07-06 7,756,257 SIP enabled device identification 2010-07-13 7,787,598 Method and system for automatic generation and testing of voice applications 2010-08-31 7,792,253 Communications involving devices having different communication modes 2010-09-07 7,792,267 Automatic call completion in a directory assistance system 2010-09-07 7,822,190 Method, system, and apparatus for debugging a live telephone call 2010-10-26 7,830,823 SIP telephone feature control 2010-11-09 7,839,983 Telecommunications voice server leveraging application web-server capabilities 2010-11-23 7,853,009 Electronic device having a single-split hinge 2010-12-14 7,869,583 Real time meeting setup service 2011-01-11 7,885,394 Method and system for call reverse 2011-02-08 7,889,854 Systems, devices, and methods for handling connectivity loss 2011-02-15 7,925,510 Componentized voice server with selectable internal and external speech detectors 2011-04-12 7,961,853 System and method for prioritizing communications messages 2011-06-14 7,962,143 Method and apparatus for call content interception within a communications network 2011-06-14 7,965,832 Connection manager for integrating legacy telephony environments and IP networks 2011-06-21 7,991,127 Method and apparatus for negotiated message delivery 2011-08-02 7,995,560 Telecommunications system and method of session initiation protocol (SIP) based communications between endpoints 2011-08-09 8,019,607 Establishing call-based audio sockets within a componentized voice server 2011-09-13 8,027,842 Service for providing speaker voice metrics 2011-09-27 8,050,387 Method and system for providing customized audio responses to incoming phone calls 2011-11-01 8,068,881 Voice controlled multimedia and communications system 2011-11-29 8,073,112 Method and system to manage multiple IVRs 2011-12-06 8,073,699 Numeric weighting of error recovery prompts for transfer to a human agent from an automated speech response system 2011-12-06 8,085,907 Dynamic control of voice mail delivery sequence 2011-12-27 8,085,919 Method and system for temporarily provisioning a telephone service feature for a subscriber 2011-12-27 8,102,982 Credit card activation processing system and method 2012-01-24 8,102,987 Adjusting music length to expected waiting time while caller is on hold 2012-01-24 8,130,915 Verification of user presence during an interactive voice response system session 2012-03-06 8,130,916 Dynamically improving performance of an interactive voice response (IVR) system using a complex events processor (CEP) 2012-03-06 8,139,730 Integrating an IVR application within a standards based application server 2012-03-20 8,139,734 Call volume based IVR call duration and port adjustment 2012-03-20 8,139,754 Correlating call log files using voice prints 2012-03-20 8,144,855 Optimizing interactive voice response unit port utilization 2012-03-27 8,160,209 IVR call routing testing 2012-04-17 8,175,250 Dialed number service routing in a telephone network by reference to a database 2012-05-08 8,175,650 Providing telephone services based on a subscriber voice identification 2012-05-08 8,180,646 System and method for implementing voice print-based priority call routing 2012-05-15 8,184,796 Private communications network with wildcard dialing 2012-05-22 8,194,827 Secure voice transaction method and system 2012-06-05 8,204,181 Telecommunications voice server leveraging application web-server capabilities 2012-06-19 8,204,182 Dialect translator for a speech application environment extended for interactive text exchanges 2012-06-19 8,233,592 Personal home voice portal 2012-07-31 8,249,224 Providing speaker identifying information within embedded digital information 2012-08-21 8,249,225 Identifying caller preferences based on voice print analysis 2012-08-21 8,249,238 Dynamic key exchange for call forking scenarios 2012-08-21 8,259,923 Implementing a contact center using open standards and non-proprietary components 2012-09-04 8,259,925 Service wait time notification 2012-09-04 8,260,350 Embedded biometrics in telecommunication devices for feature extraction and context identification 2012-09-04 8,285,244 Uniform emergency interconnect access in a multi-modal device 2012-10-09 8,290,134 Managing conference calls via a talk queue 2012-10-16 8,295,468 Optimized method to select and retrieve a contact center transaction from a set of transactions stored in a queuing mechanism 2012-10-23 8,320,585 Radio with dual sided audio 2012-11-27 8,326,622 Dialog filtering for filling out a form 2012-12-04 8,358,747 Real time automatic caller speech profiling 2013-01-22 8,374,332 Automatic call completion in a directory assistance system 2013-02-12 8,379,804 Using a complex events processor (CEP) to direct the handling of individual call sessions by an interactive voice response (IVR) system 2013-02-19 8,380,484 Method and system of dynamically changing a sentence structure of a message 2013-02-19 8,417,225 Method for coordinating the sharing of contact information between a directory terminal and a portable communication device, as well as providing enhanced user interface context features 2013-04-09 8,417,289 Embedded biometrics in telecommunication devices for feature extraction and context identification 2013-04-09 8,442,187 Secure voice transaction method and system 2013-05-14 8,520,838 Combination cellular telephone stand and safety spacer 2013-08-27 8,532,268 Identifying caller preferences based on voice print analysis 2013-09-10 8,537,978 Method and system for using conversational biometrics and speaker identification/verification to filter voice streams 2013-09-17 8,543,404 Proactive completion of input fields for automated voice enablement of a web page 2013-09-24 8,548,150 Location relevant directory assistance 2013-10-01 8,566,104 Numeric weighting of error recovery prompts for transfer to a human agent from an automated speech response system 2013-10-22 8,594,305 Enhancing contact centers with dialog contracts 2013-11-26 8,600,013 Real time automatic caller speech profiling 2013-12-03 8,620,389 Voice control of multimedia and communications devices 2013-12-31 8,626,118 System and method for authorizing and monetizing collect cellular telephone calls 2014-01-07 8,654,935 Method and system for using conversational biometrics and speaker identification/verification to filter voice streams 2014-02-18 8,654,937 System and method for call center agent quality assurance using biometric detection technologies 2014-02-18 8,654,940 Dialect translator for a speech application environment extended for interactive text exchanges 2014-02-18 8,661,112 Customized interactive voice response menus 2014-02-25 8,675,859 Implementing a contact center using open standards and non-proprietary components 2014-03-18 8,706,501 Method and system for sharing speech processing resources over a communication network 2014-04-22 8,712,451 Phone messaging using audio streams 2014-04-29 8,750,485 Operating a call center based upon line information database (LIDB) data 2014-06-10 8,768,711 Method and apparatus for voice-enabling an application 2014-07-01 8,781,097 Retrieving a voice print of a caller 2014-07-15 8,804,918 Method and system for using conversational biometrics and speaker identification/verification to filter voice streams 2014-08-12 8,817,954 Using a complex events processor (CEP) to direct the handling of individual call sessions by an interactive voice response (IVR) system 2014-08-26 8,824,641 Real time automatic caller speech profiling 2014-09-02 8,831,185 Personal home voice portal 2014-09-09 8,831,950 Automated voice enablement of a web page 2014-09-09 8,879,713 Optimized method to select and retrieve a contact center transaction from a set of transactions stored in a queuing mechanism 2014-11-04 8,903,052 Voice print tagging of interactive voice response sessions 2014-12-02 8,942,365 Monitoring and providing access to back to back scheduled conference calls 2015-01-27 9,014,347 Voice print tagging of interactive voice response sessions 2015-04-21 9,037,110 System and method for authorizing and monetizing a telephone call 2015-05-19 9,042,536 Progressive, targeted, and variable conference feedback tone 2015-05-26 9,042,537 Progressive, targeted, and variable conference feedback tone 2015-05-26
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